Need your help you guys! Sold my gorgeous art nouveau wardrobe on ebay and the couriers have broken the door while taking it to the new owner. Apparently, the door was off when it got there and a hinge was missing.
Firstly, if you know me I am too honest, my mum will tell you. My face will tell you if I am lying. Shellie my buyer can read if I say yes - sometimes she knows that means no! it's that obvious - I am very readible - it is a big flaw methinks. Therefore, I would never sell anything that was damaged. I am a good catholic girl. Honestly!
Secondly, how the feck would I get that door off, it is massive and I am a such a girl - not particularly equipped in taken doors off. That's a job for the boys and as I have no boys just to randomly take doors off to piss my ebay buyers off, I would say the bloody door was on when it left the building. The burly couriers must have broken it and I am getting the blame - bloody typical!
So what shall I do? As yet again I have found myself with another dilemma. I have responded to the complaint, asking her to speak to the two burly couriers who collected the wardrobe and probably got a glimpse of my arse yesterday. Other than that, I am a bit clueless how the complaint system works - shall I just tell her to feck off! She got the wardrobe for a complete bargain! No, that's gonna work & it's a bit rude really. Anyone else had this happen to them?...... discuss! Thanks for tuning in.
Stan xx
I'd get her to send you a photo so you can see for yourself the damage. Maybe offer to pay for a repair and check to see if the courier is covered for damage.
ReplyDeleteEbay's complaint system means that the buyer is entitled to get her money back via PayPal who will then take it from your account - you don't want that.